Our Privacy Policy
Information We Collect
We collect information you provide directly to us, such as your name, company, email address, phone number, and location when you contact us for inquiries, request quotes, or place orders for our generator sets. We also automatically collect certain information about your device and how you interact with our website through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders for generator sets and related equipment
Respond to your inquiries and provide customer support
Send you technical updates, maintenance information, and product recommendations
Improve our website functionality and user experience
Comply with legal obligations and protect our rights
Information Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no internet transmission is completely secure, so we cannot guarantee absolute security.
Information Sharing
We may share your information with:
Our trusted business partners who help manufacture or deliver our generator sets
Service providers who assist with website hosting, shipping, and payment processing
Legal authorities when required by law
International Data Transfers
As a China-based company serving global customers, your information may be transferred to and processed in countries outside your own. We take steps to ensure adequate protection during such transfers.
Your Rights
Depending on your location, you may have rights to:
Access personal information we hold about you
Correct inaccurate information
Delete your information
Object to certain processing activities
Withdraw consent
Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated effective date.